Read 🔖 < 1 min So I have used Ikea as an example here… as we all know how much we love instructions for flat pack furniture. But this message is for making sure your customer journey to your website, social media or booking system …
Read 🔖 < 1 min Online presence and or Social Media consistency is majorly important in today’s difficult digital marketing climate. If you are going to be online… with your brand then get your social media champion, team or outsourced web and social company to …
Read 🔖 4 min As we approach the 20th year of the new millennium, this blog post (rant) feels like a call to arms for the Hospitality industry as a whole. Technology in Hotel is important, but I would suggest that the 99% of …
Read 🔖 < 1 min So this might be relevant to all businesses and might come as a surprise to read. When it comes to certain aspects of your business, creative, costs, legality or other areas you are not qualified for … then comes the …
Read 🔖 < 1 min No not the spanner warning on your car. But the art of service, the facilitation of going the extra mile for your customer. The ability to make your customer happy. Service has a completely different meaning to customer service, the …
Read 🔖 < 1 min Remember back in 2017, when we posted about the Vegan diet… Well the increase in the plant based diet and indeed the argument for health and environmental reasons, have taken the world by storm since then, in only 18 months. …
Read 🔖 < 1 min Too often marketing and social media can be very generic or heavily focused on the brand or the greater, wider picture – We say, don’t be afraid to get personal. Add in news about the local product, add in team …
Read 🔖 < 1 min Simple post today with my top 10 facts why you and your business should be active or better on Instagram, today, now… Go Instagram has 1 billion active monthly users 70% plus of Instagram users are under the age of …
Read 🔖 < 1 min Do we still teach/train staff to treat all customers the same ? Well in today’s day and age, I have news for you – One size does not fit all. Whether this is your staff directly selling or offering your …
Read 🔖 < 1 min So for a business this this might seem, at first, difficult, to keep creating new video content that engages with an audience like YouTube. I am going to use the WWE as an example of a content creator who creates …
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